Privacy Policy.

Lumamu Events ("Lumamu", "we", "us", "our") is a 100% Black woman-owned corporate event management and stakeholder engagement agency registered and operating in South Africa. We are committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). For any privacy-related queries, contact us at info@lumamu.co.za or 011 053 7633.

We collect personal information you voluntarily provide when you submit an enquiry via our contact form (name, email, organisation, phone number, message), engage with us via email or phone, or enter into a service agreement with Lumamu. We do not collect sensitive personal information unless strictly necessary and with your explicit consent.

We use your personal information to respond to your enquiries and provide requested services, manage our business relationship with you, send relevant communications about your project or engagement, and comply with our legal obligations under POPIA. We will never use your information for purposes beyond those stated without your prior consent.

Lumamu processes personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). We are committed to processing your personal information lawfully, fairly, and transparently. You have the right to access, correct, or request deletion of your personal information held by us. To exercise any of these rights, please contact us directly.

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements. All third-party providers are required to maintain the confidentiality and security of your information.

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Client project records are retained for a minimum of 5 years in accordance with South African financial and contractual obligations.

Under POPIA, you have the right to request access to your personal information, request correction of inaccurate information, request deletion of your information (subject to legal retention requirements), object to the processing of your information, and lodge a complaint with the Information Regulator of South Africa at inforeg.org.za.

Our website may use cookies and similar technologies to improve your browsing experience. These are used solely for functional purposes and do not track personal behaviour across third-party sites. You may disable cookies in your browser settings, though this may affect certain website functionality.

For any privacy-related queries, to exercise your rights, or to raise a concern, please contact us at info@lumamu.co.za or call 011 053 7633. We will respond to all requests within a reasonable timeframe and no later than 30 days.